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TURBULENT TRIP: Naresh Goyal is ready to acknowledge that the ground rules in aviation have changed forever.

TURBULENT TRIP: Naresh Goyal is ready to acknowledge that the ground rules in aviation have changed forever.

Forbes India: Highs and lows of Jet Airways

Chairman of India's largest airline, Jet Airways, Naresh Goyal brought in expats to build it into a world-class airline, but ended up alienating his Indian staff. The trait was visible in October last year, too, when Jet Airways took a call to lay off 800 cabin crew. Goyal is ready to acknowledge that the ground rules in aviation have changed forever. But will Jet Airways catch up with the changing times and remain the market leader?

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