He was succeeding as a banker and was pretty much in line for a BMW. But one day, Chetan Bhagat decided to write more than just the ledger account.
India has been the hub of call centres, but it may not be so for too long.
http://ibnlive.in.com/videos/102358/watch-egypt-next-destination-for-bpo-hub.html
Customers complained of trouble communicating with Indian agents.
http://www.ibnlive.com/news/delta-air-lines-stops-using-india-call-centres-wsj/90601-7.html
British Telecom (BT) has taken disciplinary action against its employee.
http://www.ibnlive.com/news/indian-bpo-exec-punished-for-harassing-british-woman/82448-11.html
The number of foreign companies outsourcing jobs to India are on the rise.
http://www.ibnlive.com/news/outsourcing-industry-will-grow-cognizant-head/71425-11.html
The narcotics Control Bureau raided a Noida based BPO.
http://www.ibnlive.com/news/drug-trafficking-racket-busted-in-noida-bpo/62016-3.html
Did you want to go on a long pilgrimage but never knew how to go about it? Help is just a call away.
http://www.ibnlive.com/news/call-centres-to-handle-temple-trivia/4543-3.html
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